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Karen Hartman is the owner and general manager of Complete Care, a new and vibrant home and property management company in Idaho’s beautiful Wood River Valley.

In 1991 Karen moved to Ketchum, Idaho with her then-husband and opened a fine jewelry store.  Her connections with some of New York’s finest jewelry designers, and her husband’s degree from The Gemological Institute of America lead them to launch a very successful business in Hailey.  Her vision, along with that of her husbands, was to operate a small business where the customer always came first, and that no job was too big or too small that could not be met with complete customer satisfaction.  Karen’s focus was always on the customers needs – whether it was working on a custom design, or searching jewelry shows in Las Vegas or Tucson for special requests.

Upon leaving the fine jewelry business in 2008, Karen took her business experience and customer service skills to work as an assistant for a local contractor.  In this position, Karen worked very closely with the finest and most reputable subcontractors in the Valley, from electricians and plumbers to landscapers and architects.  In this setting again, Karen was ready to utilize her customer service skills, with both homeowners and subcontractors. She was driven to exceed the client’s expectations of what they would soon be calling their home.  Karen understood the importance of details and thorough communication skills.

When the contractor moved his operation to the Jackson Hole area, and although Karen was invited to join the company there, she decided that the best place to raise her two daughters was in the Wood River Valley.  She and her daughters had built a life for themselves both together, and separately, in the small, close-knit community. Her daughters experienced all that life in the mountains has to offer.  Karen’s oldest daughter is studying social justice with a minor in outdoor education at Prescott College, and her youngest is a psychology major with a double minor in philosophy and criminal justice at Boise State University.

In 2014, Karen married Jed Sidwell, a Ketchum native with vast experience in the construction and landscaping industry.  Together they make a dynamo team as property and home care specialists.  Both Karen and Jed offer uncompromised communication with homeowners to ensure all expectations are met in a timely and professional manner.  They enjoy spending time together hiking, camping, skiing – anything outdoors where they can enjoy the beautiful Valley they call home.

Karen and Jed offer a keen sense of detail and have a long track record of being honest, diligent, and responsible.  They are passionate about meeting customers needs, and driven to exceed the homeowner’s expectations. Both Karen and Jeds experience have provided the perfect foundation for Complete Care, Home & Property Management Specialists.